Cómo reportar

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Generales





 


WHERE TO DECLARE A CLAIM

 

In office hours:
       Monday to Thursday:9 to 13:30 and14:30 to 17:30 hrs.
Friday:
       9 to 14:30 hrs.

1.- Call the toll free 01-800 number to report the accident.
      Toll free 24 hours Call Center: Tel.01-800-1111-002 (free)
      Valle de México: 01 (555) 636 2400
2.- Have your policy number reachable.
You will asked to provide:
  • Policy Number.
  • Name of the insured.
  • Date and time of accident.
  • Address of the event.
  • Contact person and Phone.
  • Nature of Loss.
  • Affected Goods.

3.- You should receive a report or claim number you must write down and keep for further references.

If you need extra assistance, you can contact us to this number: 01-52-624-143-1212 ext.1301.
Toll free from US and Canada: 866-376-2289 and/or claims@caboinsurance.com